Meu Jairinho support

Find quick answers or contact our team.

A reminder did not arrive

Check notification and exact-alarm permissions, active routine status, automatic date and time, and battery restrictions.

Export a backup before changing devices. The JSON file is not encrypted; private photos and licenses are excluded.

Device authentication may protect access. A copy saved to the gallery or shared is outside the encrypted album.

Use Restore Purchase when needed. Manage cancellation and refunds through the store used for purchase.